Notes from our clients:



  • (Our caregiver) has arrived and we're very pleased.  He's a good fit. We couldn't have managed without you guiding us step by step - making sure the i's were dotted and the t's crossed on the piles of paperwork, submitting to the correct places, helping John on his end too.  Thank you very much.
  • We are so thankful for the opportunity to keep our mother in her own home.  She is well looked after and our own personal stress level has dramatically been lowered.  It has given us the peace of mind and the freedom to carry on worry free with our own lives.  We have recommended this agency to many others who were in a similar situation to us. - Deep Bay, BC    
  • What I can honestly say - my mother is healthier now than she was 3 months ago. She is eating regular meals. She seems brighter and happier than I have seen her for several years. The caregiver is a trained Registered Nurse and is cognizant of little medical issues that crop up from time to time. Mum's home is spotless and nothing is ever out of place. Is Mum safe - very much so. The cost of a caregiver is worth every cent we pay per month which I've learned is very much less than we would be paying if we were using a care facility which is subsidized by the provincial government. The peace of mind is something that we can't ever put a dollar value on - but it is worth its weight in gold. - Qualicum Beach    
  • My mother absolutely adores our caregiver and she has made all our lives so much better I can't even begin to explain. My step-father's family can now rest assured that he is not cooking and cleaning for them and that help is there should he need medical attention. I know my mother would not be able to phone for help. If we had not been able to hire this wonderful young woman, my mother would have been in a nursing home months ago and she would be separated from her husband and her little dog. - J.P., Victoria  
  • Our nanny....  is a wonderful asset to our family. She is gentle and caring with our daughter, always punctual and available in case of emergencies. Thank you very much for such a wonderful person. I highly recommend your agency to families who need nannies. - G.G., Parksville 
  • When I realized my husband would need 24 hour care I was faced with several options. It was a suggestion by the social worker at the hospital that I might try Pacific Caregivers as she had heard everyone seemed happy with the solution. What wonderful advice! When I contacted you I was amazed at the prompt service I was given. You were very helpful in all aspects of the placement. I was given the information I needed and I found you considerate of both parties involved. 
  • I worried how I would react to a third person in our home and the adjustments I would have to make but those worries were unfounded. Our caregiver is absolutely marvellous. She is caring, efficient and hard working. As a matter of fact, it is difficult to choose the most superlative adjectives to describe her. She is a treasure beyond words. She brings love and laughter to our home and she has become a valued member of our family.  
  • I would highly recommend your service to anyone who needs help in caring for a loved one. It is a choice I am glad I made. - Nanaimo  
  • I am very impressed.  Pacific Caregivers was able on short notice to produce a worker that exactly met my special qualifications and who has worked out very well, indeed better than I could  hope for. - Hon. Roger P. Kerans, Victoria  
  • I desperately needed help with the care of my disabled brother and I needed help that I could rely on for an extended period  of time.  Pacific Caregivers arranged for a wonderful caregiver.  The caregiver has been with my brother for two years now and definitely goes above and beyond.  He not only assumed total care of my brother but voluntarily helps my elderly parent with the household tasks that she is unable to do.  I also have the added security of knowing that someone is nearby for my parent in case of emergencies. What an excellent solution! - Darlene S., South Surrey 
  • I just wanted to say thanks to you both.  I feel so lucky to have found Pacific Live-in Caregivers.  Dad could easily have been headed to the seniors home in Campbell River if it wasn't for your help. - Cliff M., Whaletown Cortez Is. 
  • I would recommend Pacific Caregivers as the first place to go when you need help for your loved ones.  We have called on Robin twice in the last year.  She has been very helpful in such a difficult time.  Thank you. - B.P., Nanaimo 
  • A word from client who appreciates the service provided for a family member who needed help:  Our family was not sure how we were going to manage our aging mom's care and were facing either Community Home Support up to four times a day, seven days a week coming in to help her or having mom move to a facility in order that she received the full amount of support she needed to maintain quality of life.  We have been so relieved since we hired a live-in care giver in order that she remain in her own home next door to people she was familiar with and did not have to give up her possessions and her daily routines which she enjoyed so much.  When Pacific Caregivers started looking for someone to live-in with our mom, they offered patience and understanding when it came to picking the right match for mom.   As a result moms quality of life steadily improved every week. The companionship was monumental as our mom loved to read and do crossword puzzles and her caregiver enjoyed these things too.  She was able to control her own schedule and watch what she wanted to, when she wanted to on TV.   Mom was in charge of her own menus and her caregiver helped her with her shopping and meal preparation along with the important task of keeping everything clean and tidy. She was able say how she wanted her clothes looked after and laundry done.   Mom in turn felt a lot of satisfaction showing her caregiver how to bake bread and cakes and cookies and how to knit.   Mom couldn't stand for long periods of time or do the heavy work anymore she was able to instruct things from in her past that she enjoyed such as making homemade raspberry jam and relishes etc. and her caregiver's knowledge grew too at the same time.  Her caregiver went with her not only for support but for company on her daily walks allowing encounters with neighbors out and about she picked up her mail on her own adding to independence and control which mom enjoyed.
  • Mom's words to me after the first year of her sharing her home with her caregiver were: "I so appreciate your finding Crestina to come and live with me, she is so very kind to me.  Thank you".  When mom said this to me I was so relieved because it was a major decision made for mom by myself and I felt like I had been stepping over boundaries when we decided we had no choice but to change the way things were for her.  As most senior people do not want to have someone come and live in and share in everyday life on a permanent basis, my mom was no exception and it was difficult deciding this major change for her.  As our mom needed home support and did not have an endless expense account, the CSIL program (Choice in Supports for Independent Living) offered through VIHA allowed her to afford this type of assistance and removed the overwhelming financial burden mom and ourselves were worried about.  My only regret is that we did not do this sooner for her as it would have given not only peace of mind for us and relieved our workload immensely, it would have given her much better quality care earlier on when she could really have used it but didn't want to worry us or complain when she was having difficulty managing. - W.B.
  • With information provided by the The Alzheimer Society and a recommendation by our Nurse Practitioner we were introduced to Pacific Caregivers. Robin quickly assisted us in initiating the process to obtain a suitable caregiver. The young man we acquired has been a life-saver for my husband and myself as I was becoming exhausted from round the clock caring for my husband and he was becoming increasingly frustrated by the restrictions of his condition.With his calm, pleasing manner Brian very quickly endeared himself to my husband, who had initially been very resistant to the idea of a caregiver. Over the year and a half he has been with us Brian has become a valued member of our family.  He assists with all aspects of running a home from providing companionship and care for my husband and myself (when I was hospitalized for surgery) to assisting with the shopping, cooking and other household chores as well as helping to maintain the garden.  When I meet with a group of other Alzheimer family caregivers I realize how fortunate I am to have Brian with us and how his presence has increased the quality of both my husband's and my life.  I have been so pleased with our experience that I have referred many people to Pacific In-Home Caregivers. - Mary Jean 
  • I would like to express my gratitude and thanks to Pacific Caregivers for the excellent recommendation and provision of a live-in caregiver for my mother.  This was not an easy position to fill, due to the fact that there are three other mentally disabled individuals with behaviour issues of their own, who reside in the house with my mother.  Although the caregiver was hired specifically to provide care for my mother, he required exceptional interpersonal and communication skills in order to interact successfully with other family members as well as my mother. At the time of hiring, my mother who suffers from dementia was no longer welcome in local senior day care programs due to aggression directed towards other staff and clients.  Homecare workers from our local health authority were also discontinued as her outbursts were unpredictable and exacerbated by the large staff turnover.  I was getting desperate, and began to believe that a nursing home placement would be inevitable.  When J. first arrived, he quickly set about righting the chaos in our home, and formed an immediate and lasting bond with my mother.  In short, she loves him, and is extremely happy to receive his attentive care and support.  J. is hardworking, kind hearted, and has a wonderful sense of humour - he is able to re-direct my mother (without her realizing it), and makes sure that her personal needs are met, as well as keeping the house clean (not an easy task with our large family!).  In short, J. has made a huge difference in all our lives, as my mother's health, happiness, and comfort is important to us all.  In fact, I frequently have to remind my mother that J. is not here on his day's off, as she relates to him as a favourite son. I am so delighted that my mother is able to remain in the house and garden that she has known for so many years, and that her needs are being taken care of so well by the addition of a live-in caregiver.  I would not hesitate to recommend that family members look into this option when providing support to their loved ones.  Pacific Caregivers has enabled our family to function again, and the excellent standard of care offered by J. has given me peace of mind. - A.P., Sidney, BC
  • Thank you for your help in finding a wonderful live-in caregiver for our mother. Without your assistance, this would have been a daunting task but you were able to guide us to the right person, keep us informed along the way and assist with interim caregivers. Mom's live in caregiver has been here just a short while, but already has settled in and developed a great relationship with her and I can hear the happiness in Mom's voice when we speak. I feel confident that Mom is in caring hands and strongly recommend this choice to anyone who may have to get full time care for a loved one. - N.A., Ladysmith, BC
  • My mom was able to live comfortably and happily in our home in spite of her physical limitations.  She had a wonderful relationship with her caregiver.  They shared many pleasurable moments together doing crosswords, watching the news, sitting outside enjoying the garden, preparing a recipe together and watching Wheel of Fortune and Jeaopardy each evening.  She was able to enjoy a quality of life until she recently passed away that she would not have had in a care facility.  She (our caregiver) is an angel and we consider her part of our family. - R.K., Duncan
  • Our entire family is very happy with the decision to hire a live in caregiver.   Our caregiver is not considered a 'live in caregiver' but a member of our family who looks after our parents.  We are truly blessed to have this amazing woman as part of our family.  Right now we are working with our caregiver  to determine our parents' exact needs at this time and possible needs down the road.  This will help us when we start looking for the second live in caregiver to become part of our parent's team.  We are extremely happy not only with our caregiver but so grateful for the services, support and care you have provided our family. - S.J., Summerland  
  • I cannot speak highly enough of Pacific Live In Caregivers and the service they provided to me when trying to keep my Mother living in her home after a diagnosis of dementia. They guided me through the process from the Government end of things and setting up the payroll to responding to all documentation with the help of the immigration consultant. I was provided with a tremendous choice of very competent well educated and highly motivated women. This is quite a process but well worth it if one wants to maintain the dignity of ones parents or loved ones in a very difficult situation. It is very important to stress that one must not expect the caregiver to just immediately take over and for the best care one must work as a team. - Debra C.
Tel: (250) 612-2995         Fax: 1 (855) 640-8060         Email: info@pacificcaregivers.com